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Sufis Market brings fresh, certified halal groceries, produce and We serve families across the Durham Region with reliable next business day delivery — because quality food should always be within reach.

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  • Durham Region — Ajax, ON L1Z 0K5, Canada

  • info@sufismarket.com

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  • Next business day delivery. Order cutoff: 3:00 PM.

  • Serving: Ajax · Pickering · Whitby · Oshawa · Scarborough

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Privacy Policy

Privacy Policy – Sufis

Effective Date: April 9, 2026

Sufis (“Sufis”, “we”, “our”, or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website or use our services.

By using our website, you consent to the practices described in this Privacy Policy.

 

1. Information We Collect

We may collect the following types of personal information:

a) Information You Provide

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely via third-party providers)

  • Account login details (if applicable)

b) Automatically Collected Information

  • IP address

  • Browser type and device information

  • Pages visited and browsing behavior

  • Cookies and tracking technologies

c) Transaction Information

  • Order history

  • Purchase preferences

  • Delivery details

 

2. How We Use Your Information

We collect and use your information to:

  • Process and fulfill orders

  • Provide delivery and customer service

  • Communicate order updates and promotions

  • Improve website performance and user experience

  • Prevent fraud and enhance security

  • Comply with legal and regulatory requirements

We only collect information necessary for these purposes, consistent with Canadian privacy standards.

 

3. Consent

By using our website or providing your personal information, you consent to its collection, use, and disclosure as outlined in this policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions. Withdrawal may affect your ability to use certain services.

 

4. Sharing of Information

We do not sell or rent your personal information.

We may share your information with:

  • Payment processors (e.g., credit card providers)

  • Delivery and logistics partners

  • Website and hosting providers

  • Marketing service providers (only where consent is given)

We may also disclose information if required by law or to protect our rights and business operations.

 

5. Data Storage & Security

We implement appropriate safeguards to protect your information, including:

  • Secure servers and encryption

  • Restricted access to personal data

  • Industry-standard payment security systems

However, no method of transmission over the Internet is 100% secure.

 


6. Cookies & Tracking Technologies

We use cookies to:

  • Enhance website functionality

  • Remember user preferences

  • Analyze traffic and performance

You can modify your browser settings to disable cookies, but some features of the site may not function properly.

 

7. Third-Party Services

Our website may include links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies.

 

8. Data Retention

We retain personal information only as long as necessary for:

  • Order fulfillment and customer service

  • Legal, tax, and accounting requirements

  • Business analytics (in anonymized form)

 

9. Your Rights

Under Canadian privacy laws, you have the right to:

  • Access your personal information

  • Request corrections

  • Withdraw consent

  • Request deletion (subject to legal obligations)

To make a request, contact us using the details below.

 



10. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

 

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

 

12. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact:

Sufis Market
Ajx, Ontario, Canada
Email:
info@sufismarket.com